Support

Law Management Software support.

For product support, contact [email protected]. Include the time, the action and any visible error code. Leave out client information, documents, sign-in codes and billing credentials.

Recover access

Use sign in to request a new code for your existing email address. It recovers the same account, firms and invitations. Ask the firm owner to change matter access. An owner must verify an account-recovery request through the operator if the mailbox itself is lost.

Keep a copy

Use Export in each matter for a portable record and retained document bytes. Operators must maintain encrypted backups of the private runtime and test restore. A browser session is not a backup.